Any suggestions on anything else I can try? A few months ago I simply would have purchased another Elite remote, but with Logitech announcing they are discontinuing Harmony availability is very limited, and VERY overpriced. Have rebooted hub but haven't factory reset it knowing other devices see it fine. If your Harmony remote freezes, you should reboot the remote. If Logitech Harmony Remote Software is unable to detect or communicate with your Harmony remote, please try the following steps: Use the USB cable that came with your remote as some USB cables may not work correctly. Try rebooting the Harmony remote by holding the power button for 15 seconds. Per the message I've tried to disable WiFi and sync but eventually end up back at the same message. Logitech Harmony Remote Software, unable to detect or communicate with my Harmony remote. Verified laptop is on same wifi as the hub, am able to ping the IP address of the hub from my laptop, and mobile devices with Harmony app see the hub.but the Windows software can't detect the hub. Now when I plug the remote into my Win 10 laptop and try and sync using the "MyHarmony" software on my laptop it is never able to see the hub. The problem has been limited to the Logitech handheld remote only, Harmony app on phone and tablet worked fine.Īfter trying to sync remote it would always fail so I did a factory reset of it. If you still have questions browse the topics on the left. Weve put everything you need to get started with your Harmony 520 Advanced Universal Remote right here. ![]() You will not lose any device information. Starting last week I was having delays when using my Elite handheld remote. Getting Started - Harmony 520 Advanced Universal Remote. If Harmony stops sending commands or is not responding we recommend rebooting your remote. Click on the (Learn IR) button for the device you want to learn command (s) to. Let me begin by saying I've had the same setup for several years and everything has worked fine until last week, and there have been no changes to my home network or home AV setup in any way. Launch the Logitech Harmony Remote software and login to your account.
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